Privacy Policy

Last updated: October 6, 2025

At Pixel Media (“we,” “us,” or “our”), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, contact us, or engage with our services.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, and other contact details you provide through forms, inquiries, or bookings.

  • Business Information: Company name, product details, and project descriptions provided when requesting a quote or creative service.

  • Usage Data: IP address, browser type, device information, and pages visited, collected automatically via cookies and analytics tools.

  • Social Media Data: Interactions through our Instagram, Facebook, or other social accounts linked to Pixel Media.

2. How We Use Your Information

We use the information we collect to:

  • Respond to inquiries and provide quotes or proposals

  • Deliver our creative, AI-powered product video services

  • Process payments and manage client accounts

  • Improve our website, marketing, and client experience

  • Send updates, offers, and content related to Pixel Media (only if you’ve opted in)

3. Sharing Your Information

We do not sell or rent your personal data.
We may share limited information only with:

  • Trusted service providers (e.g., payment processors, hosting platforms, analytics tools)

  • Legal authorities if required by law or to protect our rights

  • Affiliates or contractors working directly on Pixel Media projects under confidentiality agreements

4. Cookies and Tracking

Our site may use cookies and analytics (like Google Analytics or Meta Pixel) to improve performance and advertising.
You can disable cookies through your browser settings at any time, but some features may not function properly.

5. Data Retention

We keep your information only as long as needed to provide our services or as required by law.
You may request deletion of your data at any time by emailing us at johnteblack@gmail.com.

6. Your Rights

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal information

  • Withdraw consent for marketing communications

  • Request a copy of the data we hold about you

To exercise these rights, contact us at johnteblack@gmail.com.

7. Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, disclosure, or misuse.

8. Links to Other Websites

Our website and social posts may include links to third-party sites.
We are not responsible for their content or privacy practices.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Any updates will be reflected on this page with a new “Last Updated” date.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:
📧 johnteblack@gmail.com
📍 Toronto, Ontario, Canada